Cole-TAC Privacy Policy
Last Updated: September 10, 2026
Cole-TAC LLC (“Cole-TAC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit cole-tac.com (the “Site”) or otherwise interact with us, including through our email lists, SMS lists, and giveaways or promotions.
1. Information We Collect
Information you give us directly:
- Name, shipping and billing address, email address, and phone number when you place an order, contact customer service, sign up for our email or SMS list, or enter a giveaway or promotion.
- Payment information when you make a purchase. Payment card details are processed by our payment processor and are not stored on our servers.
- Any other information you choose to provide, such as messages sent through our contact forms or customer support channels.
Information collected automatically:
- Device and browsing information (IP address, browser type, pages viewed, time on site, referring website) is collected through cookies and similar technologies when you use the Site.
- Order and purchase history.
Information from third parties:
- We may receive information about you from advertising and analytics partners (such as Google and Meta) in connection with the ads we run and your interactions with them.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping, billing, and customer service.
- Send you marketing communications by email or SMS, if you have opted in, including promotions, new product announcements, and giveaway updates.
- Administer giveaways and promotions, including contacting winners and arranging prize fulfillment.
- Improve our Site, products, and customer experience.
- Detect and prevent fraud, and comply with legal obligations.
- Measure and improve the performance of our advertising.
3. Cookies and Tracking Technologies
We use cookies and similar technologies, including Google Analytics and advertising pixels (such as Meta and Google Ads), to understand how visitors use our Site and to measure and target our advertising. You can control cookies through your browser settings, and you can opt out of interest-based advertising through tools such as the Digital Advertising Alliance (optout.aboutads.info) or your browser and device settings.
4. Email and SMS Marketing
We only send marketing emails or text messages to people who have opted in, such as by signing up on our Site, at checkout, at a trade show, or by entering a giveaway. You can unsubscribe from marketing emails at any time using the link at the bottom of any email, and you can opt out of SMS messages by replying STOP to any text. Message and data rates may apply to SMS. Opting out of marketing communications will not affect transactional messages related to an order you have placed.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, our email/SMS marketing platform, and website hosting and analytics providers. These providers are only permitted to use your information to provide services to us.
- Advertising partners, in a limited and aggregated or pseudonymized form, to measure and improve our advertising.
- Giveaway or promotion co-sponsors, when necessary to fulfill a prize you have won, and only the information needed for that purpose.
- For legal and safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Cole-TAC, our customers, or others.
- A successor entity, in the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to service your orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.
7. Your Choices and Rights
You may:
- Unsubscribe from marketing emails or SMS at any time (see Section 4).
- Request access to, correction of, or deletion of your personal information by contacting us using the information below.
- If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect and to request its deletion, subject to certain exceptions.
We will respond to verified requests within a reasonable time and as required by applicable law.
8. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent changes. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Cole-TAC LLC
3350 Jet Drive
Rapid City, SD 57703
support@cole-tac.com