Support & FAQ
SUPPORT
If you need a reference for choosing the size of your Cole-TAC Suppressor cover, please CLICK HERE to view our Suppressor sizing chart.
We are proud to announce the launch of Cole-TAC Europe and can ship directly from our own facility in Latvia. You can get the great same quality and customer service at www.coletac.eu that is found in our USA facility. With this addition, you can now get your Cole-TAC gear faster with much lower shipping costs. All gear sold in the USA is still manufactured here in the USA. We can ship internationally everywhere else, and the cost is calculated at checkout. After you enter your shipping information you will be able to select the Priority International shipping option and the cost will be displayed. International shipping can be expensive, but please keep in mind we do not make money on the shipping charges. We only charge what it costs us.
We stand by all of our products. All of our items are covered by a lifetime warranty against material and workmanship defects. Our products are meant to be in rough environments and have been tested in most. If something fails, we want to know and make it right. Through our testing, we also know what the limitations are. With regards to the suppressor covers, they are designed for long range shooting at moderate firing tempos. They are not meant to withstand rapid firing from semi-auto firearms. We will not replace a cover that has been melted.
Once the order has been placed, it goes into our queue. If you want to change your order, please contact us as soon as possible. Once your order goes into production, it cannot be changed since it is being built custom to your needs.
If you are a dealer and would like to order our items, we do offer a discount to active dealers. Please email us with a copy of your business license and FFL. We will then enter you into our system and send you the new pricing.
We offer a wide variety of customizing services. If you are looking for a specific change to our product we would be glad to try and accommodate. Our selection of colors is much larger than what we could possibly list on our website. If you need a custom color or camo pattern, we probably can get it. We can also personalize your items with embroidery. Since these services can vary in scope, please contact us for a custom quote. Thank you and we look forward to serving you.
FAQ
We custom make most of our gear to order. Generally, we ship all orders in two to three weeks. We work as hard as we can to process your order as quickly as possible and have never processed an order beyond the three-week timeframe. When your order does ship, you will receive another email with the tracking information.
The answer depends on several factors. Please try to order your gear as soon as possible. In a pressing situation, however, contact us and let us know your situation. We will do our best to accommodate your special request, but most of the time, we cannot rush ship an order since manufacturing our covers requires steps that require curing and drying.
If you need to change an order, please contact us right away since we only have a small window when we can still change an order. Once your order enters production, it is more difficult to change, depending on your needs. Of course, the best remedy is to review your order carefully before placing it.
Please click here to see a sizing chart for most suppressors. Please review the chart to find your model and its corresponding measurements. If you don’t see your suppressor listed, please contact us, and we can help determine the best suppressor size to meet your needs.
Yes, we can make a cover for just about any suppressor. Our fully customizable covers include non-round suppressors such as the SilencerCo Osprey or the OSS octagon.
We personally manufacture all our gear in our state-of-the-art manufacturing facility located in Rapid City, South Dakota. We pride ourselves in using a talented American workforce as well as only American-made materials.
We truly appreciate the service of our dedicated military and law enforcement personnel and offer a discount to those individuals. Please contact us via a department or agency email, and we will share the discount details and process.
Unfortunately, the cover will most likely not work in this scenario. You need roughly at least .25” on all sides of the handguard to fit a cover. Most hand guards do not offer this much clearance.
Cole-TAC specializes in creating custom gear for our loyal customers. Please email us with your request and include as much detail as possible. Please remember that designing and prototyping a product requires a great deal of time and costs. We bill an hourly shop rate of $85 per hour to make custom gear, plus materials. After we review your request, we will provide you with an estimate, and we require advance payment before we can process any custom orders.
This answer really depends on your intended application for the cover. Our HTP is the highest temperature-rated cover. This product is the only cover we recommend for semi-autos, SBRs, and other rapid-fire shooting situations. If you want a cover for bolt-action, precision-style shooting to mitigate mirage, then our Python and Metal Python suppressor covers are good choices. The HTP does perform slightly better on longer strings of fire, but this cover is not needed for most bolt-action shooting. We designed the Baby Python cover for smaller rimfire cans.
Please contact us with your original order information. We offer several options for this situation, but you can always rest easy knowing we always take care of our customers with our unbeatable lifetime warranty.
Most of the time, we use USPS for smaller orders. FedEx or UPS sometimes offers less expensive rates for larger orders, so we occasionally utilize those shipping companies as well.
You can best reach us through email on our “Contact” page. We try to reply as soon as possible.
